SHIPPING & RETURNS
Orders placed on our online store are processed Monday to Friday during business hours, and is typically shipped within 1-3 days depending on stock availability and manufacturing times, from the date the order was initially placed, pending payment authorization. All orders are shipped with Canada Post.
*some items may be specially made or customized, please be advised some items may have influence on approximate timing*
Canada: 1-14 business days pending payment authorization and shipping verification
US: 3-21 business days pending payment authorization and shipping verification
*shipping costs are calculated upon checkout, varies between orders*
Return & Exchange Policy
All non-sale items purchased are subject to return if the following criteria is met.
*The final results of returns is decided at our discretion.*
Set item(s) must be shipped back to the store within 7 days of receiving your purchase.
Items must be returned in unused, unscented, unmarked condition.
Products purchased are returned on the customer's own expense, and we do not refund shipping from the original purchase.
We are not responsible for lost items being returned to us, we suggest purchasing tracking for your items.
*We do not accept returns on sale merchandise.*
If you would like our assistance with an exchange Please contact us at:
*no exchanges on sale merchandise*